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Being an effective business leader is a demanding role. It requires a business owner to direct, manage and balance every aspect of his growing business while earning the respect and loyalty of all people involved. In this article, I discuss the key qualities and values that make an effective leader. Lead with Passion Effective Leaders are passionate about what they do, and they're not afraid to show it. When they demonstrate to their team that they love and believe in what they're doing, their team will too. Humility  Jim Collins author

What is a System and what is a Process? Every business has several systems they operate; such as a Recruitment System, Team Management System, Project Management, Marketing System and so on. Within each system is a process or several processes, which are steps that work together to make the system functional. Some Simple Changes make a big difference Recently, I have been working with a client, a Landscaper. He was winning many smaller projects, but wanted to win a larger number of medium to larger sized projects. So

A KPI is known as a Key Performance Indicator. It is a measurement of the way your business is performing. A good KPI tells you whether your business is heading along the right path or not, toward your vision and goals. In this article, I will explain and give examples of KPI’s you can use for some of the key areas of your business to ensure your business develops the way you intended. Boost staff morale and productivity It is important that our staff enjoy their work, the environment

Often, when I ask a client that question, they say, ‘it’s the great service we offer or the quality of our work’. My response is, they are common answers and don’t differentiate your business. So how do we describe our point of difference so it becomes a powerful distinction and a unique selling point and sets us apart from our competition? Here are 7 tips to help you create your point or points of difference. 1. Define your target market and create an Avatar Define your best client and

Some of our decisions have a positive immediate impact of our business and others may not be noticed for some time. The same goes for decisions that have a negative impact. In this article, I will give a few examples of how our bigger decisions can affect our business in a positive and negative way and what changes you can make so you benefit. Refusing to increase your Prices Let’s say you run a maintenance business and would like to earn more money per client. A decision to

It’s March and by now our plans for the year are starting to take shape. During last year many business owners found themselves dealing with the same problems over and over again, and because they were busy running their businesses they often just tolerated the problem. But business life is like that, we often just put up with an issue if we can still move ahead and it doesn’t affect us too much. We know it’s not ideal because sooner or later it will appear again

It is important when running a business to be able to know at any time how well your business is progressing toward your goals. Some owners may say, “if I am getting lots of enquiries or doing lots of quotes things are going well”. Others will say “if we are booked up 3 months in advance, we are going well”. But wouldn’t it be great if you had a number that could tell you more accurately if your business is on track to hit your

With a construction boom in full swing in Sydney at the moment and just 10 weeks to go till Xmas you are probably fully booked with construction projects and/or maintenance clients. So how do you make the most of this period? Put prospects under pressure to sign Most of you will have full schedules till Xmas but in case you don’t let your prospects know that if they don’t sign off on the project/makeover now, they will have buckleys getting it done before Xmas. Sign clients for

This article is for any owner of a landscape construction or maintenance business, whether you run a 2 man or 20 man team. It’s about preparing mentally first to take your business to the next level. Not everyone wants a $1million business and that’s fine Not everyone wants to have a 6 man team and sales of a $1million a year and that's fine, you can still take your business to the next level without having too many staff. Regardless of how big or small you want your

Every landscape contractor would love to charge more for their service but feel that they must deliver a competitive quote because price is the major determining factor a potential client uses to decide which company they use. Price is important but not as important as you may think. Here are some points to help you think differently about selling a construction project or maintenance contract and how to charge more. 1. Don’t sell to your potential client Go to your next sales meeting with the intention of just

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