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Jun 2025

Posted at 13:50h in Blog, Leadership

Perhaps you have noticed a change in an employee’s behaviour or attitude over the last month or two. And if that is the case, how can you approach them so they feel supported, and provide them with a safe space to explain what they are mentally and emotionally struggling with? The information below was taken from the Beyond Blue website. They are an organisation that provides a free online and telephone helpline for people with depression, anxiety or other mental health issues. What is anxiety? Anxiety is when

May 2025

Posted at 05:26h in Blog, Leadership

Charles M Schwab was one of the world’s most successful business leaders during last century. He was paid an enormous amount of money each year to run US Steel Corporation and manage its thousands of employees by owner Andrew Carnegie. Schwab's unique approach to understanding, connecting and inspiring his employees is still highly admired throughout the world today. Here is a summary of Schwab’s approach. He Avoided Criticism and Used Encouragement Schwab believed the way to get the best out of people was through genuine encouragement. He didn’t

Oct 2024

Posted at 06:00h in Blog, Leadership

Why do some businesses and sports teams have great cultures and long-term team members? Dan Coyle found when researching this topic for his book, ‘Culture Code’, that the main reason great companies retain staff for longer is they satisfy their team’s innate human need for belonging and purpose. Culture is built on relationships, connectedness, growth, and a shared goal. Culture, like any relationship, is built up over time through everyday moments. Shaping your company’s culture hinges less on big moments and more on those seemingly mundane interactions

Sep 2024

Posted at 08:12h in Blog, Entrepeneurship, Leadership, Marketing, Systems

In early August, I interviewed Grant Boyle from Fig Landscapes on Zoom. I invited my clients to attend the meeting and ask Grant questions about the way he runs his business. We are all fans of his work and loved his humble, open and honest chat with us. Here is a summary. John: What do you attribute your success to? Grant: "Having passion for this industry, and for designing and building gardens. I live and breathe landscaping. I am always researching materials, designs, trends. I find it hard

Aug 2024

Posted at 05:37h in Blog, Entrepeneurship, Leadership

What does above the line mean? It starts with thinking and playing above the line of responsibility. When you take responsibility and ownership for all that is happening in your business (good and bad), you are empowered to do whatever it takes to make your business successful. When you don’t operate above the line of responsibility, you are not in control and operate from the area of being a victim and feel at the effect of everything. Let’s go into this important explanation in a little more

Apr 2024

Posted at 17:21h in Blog, Leadership

Leadership is one of the most challenging, fulfilling and exciting roles a business owner faces. Leading your team in a fun, supportive, yet assertive way is key to your business thriving and your team wanting to grow with you. While it's essential to cultivate positive relationships with your employees, it's equally important to balance structure, clear communication, empowerment and direction, while ensuring you are not just 'too friendly'. So here are some ways to lead your team so it works for you, your employees, and your business. Clear

Feb 2024

Posted at 12:42h in Blog, Entrepeneurship, Leadership

We are 5 weeks into the new calendar year and it's a good time to act on some important strategic decisions for your business if you haven’t already. It might be that you are seriously thinking about hiring or removing a skilled worker, removing or adding a service, increasing charge out rates, improving a system in your business or buying an expensive piece of equipment. Whatever the important decision is, it’s always better to follow a structure to ensure you are not going to potentially cost

Oct 2023

Posted at 05:33h in Blog, Leadership

Today, many business owners are becoming more and more aware of the need to manage and develop their employees at all levels of their business. Sometimes, power struggles can exist between the Business Owner and Managers, Team Leaders and Team Members inside the business. As much as these dynamics are frustrating and unsettling for us as business owners, the more we look for the core issue and communicate openly and clearly with the intent of resolving the issue, the quicker we can enjoy our working relationship

Oct 2023

Posted at 08:51h in Blog, Entrepeneurship, Leadership, Money

We cannot control external occurrences, like the economy or the weather, but we can control our response to what happens. We have experienced an extended boom in the Landscape Industry, so what we might be experiencing now is business as usual, (in other words the boom has subsided). I know tougher economic times are a great opportunity for every business owner to focus on their business and move ahead in a positive dynamic way. Here are some concepts and strategies you can use to ensure you

Nov 2019

Posted at 12:01h in Blog, Entrepeneurship, Leadership

The end of the year is fast approaching, and if you reflect briefly over the past 12 months, you will find that many people have helped you and your business achieve goals, complete projects, execute transactions, perform thousands of tasks, learn lessons and helped your business maintain its strong reputation. December is the month we send out good wishes to clients, associates, suppliers and employees to enjoy Christmas and the holiday period. So with that in mind, how could you express gratitude to all the people

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