Leadership

Why do some businesses and sports teams have great cultures and long-term team members? Dan Coyle found when researching this topic for his book, ‘Culture Code’, that the main reason great companies retain staff for longer is they satisfy their team’s innate human need for belonging and purpose. Culture is built on relationships, connectedness, growth, and a shared goal. Culture, like any relationship, is built up over time through everyday moments. Shaping your company’s culture hinges less on big moments and more on those seemingly mundane interactions

In early August, I interviewed Grant Boyle from Fig Landscapes on Zoom. I invited my clients to attend the meeting and ask Grant questions about the way he runs his business. We are all fans of his work and loved his humble, open and honest chat with us. Here is a summary. John: What do you attribute your success to? Grant: "Having passion for this industry, and for designing and building gardens. I live and breathe landscaping. I am always researching materials, designs, trends. I find it hard

What does above the line mean? It starts with thinking and playing above the line of responsibility. When you take responsibility and ownership for all that is happening in your business (good and bad), you are empowered to do whatever it takes to make your business successful. When you don’t operate above the line of responsibility, you are not in control and operate from the area of being a victim and feel at the effect of everything. Let’s go into this important explanation in a little more

Leadership is one of the most challenging, fulfilling and exciting roles a business owner faces. Leading your team in a fun, supportive, yet assertive way is key to your business thriving and your team wanting to grow with you. While it's essential to cultivate positive relationships with your employees, it's equally important to balance structure, clear communication, empowerment and direction, while ensuring you are not just 'too friendly'. So here are some ways to lead your team so it works for you, your employees, and your business. Clear

We are 5 weeks into the new calendar year and it's a good time to act on some important strategic decisions for your business if you haven’t already. It might be that you are seriously thinking about hiring or removing a skilled worker, removing or adding a service, increasing charge out rates, improving a system in your business or buying an expensive piece of equipment. Whatever the important decision is, it’s always better to follow a structure to ensure you are not going to potentially cost

Today, many business owners are becoming more and more aware of the need to manage and develop their employees at all levels of their business. Sometimes, power struggles can exist between the Business Owner and Managers, Team Leaders and Team Members inside the business. As much as these dynamics are frustrating and unsettling for us as business owners, the more we look for the core issue and communicate openly and clearly with the intent of resolving the issue, the quicker we can enjoy our working relationship

We cannot control external occurrences, like the economy or the weather, but we can control our response to what happens. We have experienced an extended boom in the Landscape Industry, so what we might be experiencing now is business as usual, (in other words the boom has subsided). I know tougher economic times are a great opportunity for every business owner to focus on their business and move ahead in a positive dynamic way. Here are some concepts and strategies you can use to ensure you

The end of the year is fast approaching, and if you reflect briefly over the past 12 months, you will find that many people have helped you and your business achieve goals, complete projects, execute transactions, perform thousands of tasks, learn lessons and helped your business maintain its strong reputation. December is the month we send out good wishes to clients, associates, suppliers and employees to enjoy Christmas and the holiday period. So with that in mind, how could you express gratitude to all the people

The Richmond Football Club’s transformation is a great story, going from a struggling club (poor form and extreme debt) to winning 2 premierships in the last 3 years and becoming one of the strongest clubs in the AFL. Let’s look at some of the key cultural changes they made and what can be applied to a small business. 1. Crystal clear vision Back in 2010, the newly appointed President of the Richmond Football Club, Peggy O’Neal, submitted a vision to the board. It involved the appointment of

In this article, I look at the key qualities and characteristics that successful business partnerships have. If you are considering taking on a partner or already have an established partnership, I hope this list can act as a checklist. 1. A successful history together Many successful business partners have often been working together for someone else. It's there, that they discover; if they have complementary working styles, how they both work under pressure and how they handle responsibility before they decide to start a business together. So

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