Jun 2022 Your Go-to Guide to Qualifying, Identifying, and Managing Difficult Clients (Maintenance Business)
Last month, we discussed the potential solutions for Designers and Landscape Construction Contractors who experience difficult clients, and how to qualify their enquiries. This month, I am talking to our maintenance businesses. Identify the clients that suit your business If you were to describe the clients you want more of, what would be their profile? Ask yourself these questions to create a profile of your 'best clients' and your '2nd best clients'. What areas do they live in? What typically is the scope of works you provide for their